Information

How to Shop
Use the menu on the left to browse the products. If you wish to buy something then click the "Add to Basket" button and 1 item will be added to your shopping basket. You can change the ammount of items in your shopping basket by clicking on the "View Basket" button in the menu at any time.

When you have finished shopping click on the "View Basket" button, select the "Secure Checkout" button and follow the instructions on the screen.

Payment
Flowerpot Tots offer secure online payment in via Paypal. Visit Paypal to find out more. If you wish to pay by any other means please email your requirements.

Out of stock?
The stock levels listed on the website are updated daily and are for guidance only, they are not a guarantee that the item is in stock. If any of the items you order are out of stock we will email to inform you. We will give you the option of a refund or if possible give you an estimated date when the items will be back in stock.

Delivery
UK ORDERS:
If the items you have ordered are in stock we aim to dispatch them to you within 5 working days. All items are sent by Royal Mail. Shipping is charged at a flat rate of 1.50 per order for all UK orders.

OVERSEAS ORDERS:
If you wish to order from overseas please email your requirements for a quote on postage rates. Prices start from as little as 3 per order.

Returns and Complaints
If you are not entirely happy with your order please let us know. If you wish to return a product please notify us by sending an email to clair@flowerpottots.co.uk within 14 days of purchase requesting a refund of the purchase price. Returned products must be in new, unused condition. We cannot offer refunds on postage charges and returns are made at your own cost. We recommend that you use recorded delivery when returning any products to us.

If you find a product is faulty please email and return it for a full refund or replacement. Custom soakers are not refundable unless they are found to be faulty.

Comments
If you have any comments or questions about Flowerpot Tots please email clair@flowerpottots.co.uk.

Contact
You can contact Flowerpot Tots by post, email or telephone.

Postal Address: Clair Coult, Flowerpot Tots, 31 Alexander Drive, Worksop, Notts S81 7NP

Email: clair@flowerpottots.co.uk

Telephone: 07790 981318


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Copyright Clair Louise Coult 2007